GENERAL INFORMATION
PRICES
All prices are in Euro and include Austrian VAT. We charge actual prices
at the date of the order including taxes plus delivery charges.
If the goods are delivered to non-EU (European Union) countries or outside
Europe no VAT is charged. The customer is liable for import taxes or customs
tariffs.
Shipping charges must be paid by the customer and depend on weight of
the parcel, delivery country and chosen shipping method.
ORDER
If you place your order in our ONLINE SHOP you will receive an automatically
produced e-mail to acknowledge your order.
Therefore it is absolutely necessary that you give us a valid e-mail-address.
If you don't receive an acknowledgment of your order please check your
e-mail-address.
You can also place your order via Fax, E-Mail or by a letter.
RETURNS
For 14 days after you have received your order you have the right to return
or exchange the items (as stated by law) as long as they are in their
original packing.
Postage for returns is charged to the customer.
There is no exchange right if the items are damaged on transport or by
improper handling.
Please understand that there is no right to return in case you just don't
fancy the items, because we make them to your wishes.
In case there is a production defect in one of our products despite high-quality
processing the item will be exchanged of course.
There is no exchange for items that have been used or worn, for special
or made-to-measure orders and for hygienic articles
(items that are worn especially in the genital area).
DELIVERY TIME
Delivery time depends if we have the ordered items in store or if we have
to make them for you. Stock items are shipped immediately on the next
workday.
Please allow 6-8 weeks for special or made-to-measure items (which make
up the biggest part of our collection, due to the variety of combinations
and colors available). Of course we will inform you about shipping details and delivery
time in a personal e-mail.
DISCRETION
Although latex fashion has become presentable all items are packed in
plain cover and have the following address for a sender:
Manuela Pöltl
Marktplatz 7
A-2031 Weyerburg
LIABILITY
The producers are not liable for the use of the items and physical or
psychic harm caused thereby. Furthermore we cannot be held responsible
for printing errors in our advertising media or for data error in out
Online Shop, even if they are due to minor negligence.
SECURITY
All your personal information will be processed with the aid of automation,
sticking strictly to legal and implementing regulations concerning data
security. All personal data are handled strictly confidential
and never passed on to third parties.
By placing your order you accept our conditions of sale.
STANDING ORDER FOR A DIRECT DEBIT
With a standing order for a debit you allow us to directly charge your
bank account with the costs of your order. You have to take care that
you have the needed sum on your account when you place your order. Else
you will be charged with all costs that arise from not having enough money
on your account.
PROBERTY PROVISO
All items remain the property of Manuela Pöltl, Marktplatz 7
A-2031 Weyerburg, until they are paid completely.
COPYRIGHT
All the pictures on this website are protected by copyright. None of them
may be copied onto other websites, posted in newsgroups or published in
any other way in the internet or any other media or print media without
prior written permission.
© Simon O. ® Simon O.'
Legal domicile is Hollabrunn.
.
